Terms of Service

Acceptance of Terms

By accessing or using the AI Concierge Service ("Service"), you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms, you should discontinue use of the Service.

Description of Service

AI Concierge provides automated and assisted customer engagement services, including but not limited to:

• Information assistance
• Customer support
• Reservation management
• Booking facilitation
• Recommendations
• Travel assistance
• Hospitality support
• Lead qualification
• Business information services

Services may be provided through websites, messaging platforms, voice assistants, mobile applications, kiosks, or other digital channels.

Eligibility

You must be legally capable of entering into binding agreements under applicable law to use this Service.

By using the Service, you represent that you meet applicable legal requirements.

User Responsibilities

You agree to:

• Provide accurate information
• Use the Service lawfully
• Not misuse the platform
• Not interfere with system operations
• Not attempt unauthorized access
• Not transmit malicious software
• Not submit unlawful, harmful, or fraudulent content

AI Generated Responses

The Service utilizes artificial intelligence to generate responses and recommendations.

Users acknowledge that:

• AI responses may not always be accurate.
• Recommendations are informational only.
• Responses should not be considered professional legal, financial, medical, or regulatory advice.
• Users remain responsible for independent verification of important decisions.

Reservations and Bookings

Where the Service facilitates bookings or reservations:

• Availability is not guaranteed until confirmed.
• Third-party providers maintain ultimate control over availability and pricing.
• Cancellation policies may vary by provider.
• Additional provider terms may apply.

Payments

If payment services are offered:

• All charges must be paid in accordance with applicable pricing.
• Prices may change without prior notice.
• Taxes may apply where required.
• Payment processing may be handled by third-party providers.

Intellectual Property

All content, software, trademarks, logos, AI models, designs, text, graphics, and related materials remain the property of the Company or its licensors.

No ownership rights are transferred through use of the Service.

Prohibited Activities

Users may not:

• Reverse engineer the platform
• Scrape data without authorization
• Use automated bots for abuse
• Attempt security breaches
• Distribute malware
• Violate intellectual property rights
• Engage in unlawful conduct

Service Availability

We strive to maintain reliable service availability but do not guarantee:

• Continuous uptime
• Error-free operation
• Uninterrupted access
• Complete accuracy of content

Services may be modified, suspended, or discontinued without notice.

Limitation of Liability

To the maximum extent permitted by law:

The Company shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Loss of data
• Service interruptions
• AI-generated inaccuracies

Total liability shall not exceed amounts paid by the user for the applicable service during the preceding twelve months.

Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, employees, contractors, and partners from claims, liabilities, losses, and expenses arising from:

• Violation of these Terms
• Misuse of the Service
• Violation of applicable laws
• Infringement of third-party rights

Privacy

Use of the Service is also governed by our Privacy Policy, which forms part of these Terms.

Termination

We reserve the right to suspend or terminate access to the Service at any time for:

• Violations of these Terms
• Security concerns
• Fraudulent activity
• Legal requirements

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [State/Country], without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from the use of the Service shall first be attempted to be resolved through good-faith negotiations.

If unresolved, disputes shall be submitted to the courts located in [Jurisdiction].

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

PuredotIndia.com
Email: [vineet.singh@puredotindia.com]

By using the AI Concierge Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and Privacy Policy.